Having the right leadership in place for your digital channels is extremely important. If you want your branch to have long-lasting success, it's time to find leaders who will bring your virtual branch up to the same level as your physical branch. A successful future needs innovative and open-minded leadership that is ready to push the strategic vision for your virtual branch forward and treat it with the same level of scrutiny as a physical branch.
Show notes:✅ 9 key points about virtual branches in banking that sum up Pinkston's article and the previous podcast episode.
01:14👉 Vendors should be held accountable for the systems they deploy: a virtual branch senior executives should regularly communicate with all relevant vendors to discuss product roadmaps, suggest enhancements, and actively participate in user groups.
02:25🔵 A senior executive of the virtual branch should have specific attributes and an open and innovative mind.
03:37🫵 Bankers, own it!
05:13 
Episode 48
